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System Administrator Lvl II

Date Posted: 6/12/2017

Position Code: ESOC

Location: Northwest Anne Arundel County, MD

Position Details:

TS/SCI with Polygraph Required!

•   Perform systems administration of desktop and server systems connected to local and wide area networks.
•   Desktop systems management responsibilities involving account monitoring, security, OS installation, and other local area systems administration related functions.
•   Provide support for implementation, troubleshooting and maintenance of IT Systems • Manage IT system infrastructure and any processes related to these systems
•   Provide support to IT systems including day-to-day operations, monitoring and problem resolution of the client/server/storage/network devices, mobile devices and peripherals
•   Provide Tier 1 and Tier 2 problem identification, diagnosis and resolution of problem.
•   Provide support for the escalation and communication of status to agency management and internal customers
•   Provide support for the dispatch system and hardware problems and remains involved in the resolution process
•   Configure and manage UNIX and Windows Operating Systems • Installs/loads operating system and application S/W
•   Isolate and resolve of H/W, and S/W problems involving the applications, O/S, the H/W, the comm infrastructure, etc.
•   Integrate new technologies into new and existing systems including the transition and migration of corporate systems
•   DoD 8570 compliance or information assurance certification commensurate with technical objectives and services required within the ESOC task order 
•   Applicable S/W or H/W training and certifications commensurate with the technical objectives, services required, and IT environment specified within the ESOC task order

Successful candidates will have experience in the following areas:

•  IT Incident Analysis
•  IT Service Restoration
•  IT Event Root Cause Investigation
•  Managing the Lifecycle of all IT problems
•  Familiarity with tools such as the Known Error Database
•  Position requires TS/SCI with CI poly
•  Certification that meets 8570 compliance

COMSO, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Clearance Information:
TS/SCI with Polygraph Required!